Our Medical System

Our Medical System provides an integrated approach to managing patient care. Fully web enabled, it links patients, medical professionals, managers  and suppliers to a single set of clinical, commissioning and financial data, while streamlining the processes of managing clinical records, referrals, appointments, consultations, commissioning, procurement and performance reporting. 


 Electronic Patient Records – Patient identification and clinical information is stored and accessed in a secure manner and can allow controlled access by patients. Once the patients are referred to specialist treatment units, then their record can be expanded to hold details specifically required by the treatment unit.  For more information click here.

 Referral Management –  The referrer can select where to refer a patient and the system will prepare the required correspondence to book the appointment slot. The referred clinic can create/transfer the patients record into their systems, make appointments and then correspond with the patient and the referrer.   For more information click here.

 Appointments The rich functionality of the system makes the entire process much simpler even when working within a multiple-clinic environment. The availability of clinical slots is clearly displayed within diaries and when booking a slot, an episode of care can be initiated, patient records amended, correspondence sent, transport arranged and much more. For more information click here.

 Consultations When a patient attends an appointment, the system facilitates the processes of arrival, registration, recording of measurements, viewing the patients notes, adding new clinical notes, prescribing treatments, updating appointment outcomes, issuing appropriate correspondence, booking the next appointment and making new referrals.  For more information click here.

 Commissioning – When treatments are prescribed, the system calculates the price of the treatment based on specific of fee/tariff/tax rates of the treatment. Once submitted, the appropriate documentation is produced and the treatment sent to the appropriate provider, electronically or by mail letters, documents can also be sent to the patient.  For more information click here.

 Purchasing – Information about suppliers, their products, costs and supply details are held within the system. Once treatments are prescribed, orders can be immediately forwarded to the suppliers, together with relevant purchasing and delivery information.  For more information click here.

 Resource Management –  Staff can be scheduled to medical, non-medical and other activities and their utilisation proacitively managed. Varying standard slot lengths can also be allocated to different clinical roles.  For more information click here.

>  Financial Management – The system provides functionality to: costs and bills treatments; monitoring the costs of conditions, treatments, episodes of care and appointments; approving treatments and supplier orders; and making decisions about the allocation of resources.  For more information click here.

>  Reporting – The accurate recording of data combined with a powerful report writer, delivers a high standard on-line and printed reporting. In addition, reported data can be exported to spreadsheets and data warehousing solutions.  For more information click here.

>  Information Security – Information governance and security is vitally important when dealing with sensitive patients, staff and financial information. The System ensures that all data is protected through comprehensive user profile security.  For more information click here.


Process Optimisation – Processes are streamlined and automated, allowing medical staff to spend more time with patients and much less time on administration.

Reduction in missed appointments  – Issuing of standard appointment reminders, combined with automated SMS text messaging, makes it less likely that patients will forget appointments or not give an advance warning if they can no longer attend.

Reduction in waiting lists  – The system can assist in optimising patient throughput to drive down waiting lists.

Improving appointment outcomes  – By collecting more precise data on appointments and clinical outcomes, trends in patient care and conditions can be observed and improved.

Better understanding the cost of conditions and treatments  – The actual costs of all conditions and treatments is collected in the system by patients, providing the core data required to assess the cost effectiveness of different treatment methods.

Enhanced financial control  – A real-time information on treatment costs with strong financial controls, regarding the approval of treatment orders and supplier invoices.

Rapid Access To Clinical Information – Information on conditions, treatments, prescriptions, trends and costs can be immediately accessed from the electronic patient record.

Portable Electronic Patient Care Record – Information can be accessed anywhere, any time, by clinicians and patients and the data is easily transported between other health systems.

Identification – The information available within the electronic patient record means that it is simple to validate a patient identity, together with all other clinical, none clinical and relatives, involved in their care.

Elimination of duplication – The need to retype or manually re-enter the relevant data onto forms or other systems is removed.

Accuracy – A well-maintained single repository of information ensures that all documents and reports produced from the systems are accurate and auditable.
Security – Access to all areas of the system  is controlled through high levels of security, which not only limits access to the system but also what the user is allowed to see and do.